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If you are considering purchasing a used sextant, go to Robert E. White and
Sons in Boston. They are reputable, helpful, honest and knowledgeable.

I purchased my Plath from them and never regretted it.

http://www.robertwhite.com/
----- Original Message -----
From: "Renee Mattie" 
To: 
Sent: Thursday, March 25, 2004 3:22 PM
Subject: Re: A GOOD SEXTANT BUY


> I scrolled through some of the negative feedback on this guy.
> It would seem that he does not understand the products he sells,
> that he is not careful in the words he uses to describe them
>   (vintage = repro? calibrated = he can set IC to 0 at 0degrees?)
> that he is not careful when he photographs things,
> that he sometimes reuses photos of similar items,
> that he doesn't pack carefully,
> that he is rude to customers when they call to complain,
> and that he has a poor command of the English language.
> His emails are often rejected by customers' servers
> (perhaps his ISP is on one or more spam
> blocking lists?)
> 97.5% of the time, things work out OK.
>
> I am considering buying a sextant, but
> I am not sure I would want to take the
> 2.5% risk of disaster by dealing with
> this seller.  Even at a discount.
>
> I guess other potential buyers have
> declined to bid once they have read
> about his poor business practices.
> Which might explain the discount.
>
> Joel,
> I read your comments about packing costs.
> What percentage of your shipments are damaged
> in transit?  Do you call your customers
> names when they call to report it?
>
> If you and he were offering essentially
> identical items, would I be better off
> paying more to get it from you?  I'm
> no actuary, but it sounds like an actuarial
> question to me.
>
> Renee
>
>

   

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